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Frequently Asked Questions

Find quick answers to common questions about SlugTrail — from setup to payments and features.

What is a Slug?

A Slug is your unique digital trail — a custom URL connected to your QR code that leads to your own page with links, media, and info.

How do I create my first Slug?

Simply search for your desired slug name on the homepage, check availability, and follow the quick registration process to claim it.

Can I update my Slug after it’s live?

Yes, you can edit your slug’s content, links, and design at any time from your SlugTrail dashboard.

Do you provide analytics?

Every slug includes built-in analytics to track QR scans, page visits, and link clicks in real time.

How much does it cost?

SlugTrail offers a single, all-in plan with full access to every feature — simple and transparent.

→ Visit the Pricing Page for details

Can I use SlugTrail for my business?

Absolutely. Businesses use SlugTrail for product labels, menus, marketing campaigns, and digital business cards.

Is my slug permanent?

Your slug remains active as long as your annual plan is renewed. You can renew anytime before expiration.

What payment methods do you accept?

We accept online payments via Thai banks, credit/debit cards, and QR PromptPay.

Can I have more than one Slug?

Yes! You can create as many slugs as you like — each one with its own QR and analytics.

Do you offer refunds?

SlugTrail offers a satisfaction guarantee — if you encounter any issue during setup, contact support for a quick resolution.

Still have questions?

Our support team is happy to help — get in touch and we’ll get back to you shortly.

Contact Support